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How to run a Guests Report in Spoonbill PMS.

< 1 min read

A guest report is a summary of key information about guests, such as their personal details, stay history, preferences, and current status (arriving, in-house, or checking out). It helps hotel staff manage daily operations, deliver personalized service, and ensure smooth check-in and check-out processes. Guest reports are important because they improve guest satisfaction, support efficient communication across departments, and assist in tracking trends for better decision-making.

 

  • Click on the Reports icon.

 

 

  • After the menu pops up click on Guests report.

 

 

  • Fill in the date range, gender, country and city. This will help narrow down the guest information you want to see.

 

 

  • After filling in the data, click on the Run Report button.

 

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