Spoonbill PMS is a cloud-based, mobile property management system that’s secure, fast, and reliable. With a user-friendly layout and intuitive interface, it streamlines bookings, billing, and daily operations—accessible anytime, from any device.
Designed from Hoteliers for Hoteliers.
Spoonbill PMS is a cloud-based, mobile property management system that’s secure, fast and reliable. With a user-friendly layout and intuitive interface, it streamlines bookings, billing, and daily operations-acessible anytime, from any device.
Funksionalitete të jashtëzakonshme
I mbushur me funksionalitete inteligjente, Spoonbill PMS thjeshton operacionet e përditshme me mjete për rezervime, faturim, akses nga celulari, raportim dhe më shumë. I shpejtë, i sigurt dhe i lehtë për t’u përdorur—gjithçka që ju nevojitet, në një platformë të vetme.
Multi-Property Management
The Multi-Property Management feature in Spoonbill PMS allows you to manage multiple properties from a single account. Easily switch between properties, each with its unique settings, simplifying the management of inventory, guest profiles, and reports. This ensures consistent and seamless management across all locations.
Fiscalization
The Fiscalization feature in Spoonbill PMS ensures compliance with tax regulations by reporting transactions to the Tax Administration in real time. Each invoice receives a unique identification number (NIVF) for transparency, helping reduce tax evasion.
Multi-Language
The Multi-Language feature in Spoonbill PMS is designed to adapt to user needs, allowing the system to be used in the preferred language of each user. This makes the platform more accessible and user-friendly, enhancing the overall experience for a diverse range of users.
Contract Management
The Contract Management feature in Spoonbill PMS handles hotel relationships with Travel Agencies, Tour Operators, OTAs like Booking.com, B2B partners, Bed Banks, and more. It efficiently manages contracts for Guarantee, Allotment, Groups, and other agreements, ensuring smooth management of these partnerships.
Extra Services & Minibar Management
The Extra Items feature allows you to effortlessly manage and sell additional services or products alongside your core offerings. This feature lets you create and track extra items such as spa treatments, room upgrades, special packages, or merchandise, and seamlessly add them to guest reservations.
Housekeeping
The Housekeeping feature in Spoonbill PMS streamlines cleaning services by updating room status from clean to dirty after check-out, assigning staff to specific rooms, and providing customizable cleaning checklists. It also generates Night Audit reports at scheduled times, ensuring efficient management of housekeeping tasks.
Maintenance
The Maintenance feature in Spoonbill PMS allows you to efficiently manage room maintenance. You can mark a room as “under maintenance” from the front desk and remove it from inventory to prevent bookings. A work order is then created and assigned to the maintenance staff.
Reports
The Reports feature in Spoonbill PMS allows you to generate a wide range of reports, including revenue, daily check-ins/check-outs, payments, guest data, accounting, and reservation lists. It also provides quick access to key information on the dashboard, offering a comprehensive overview for informed decision-making.
Luggage Storage
The Luggage Storage feature in Spoonbill PMS allows properties to offer a secure place for storing guests’ luggage before check-in and after check-out. It helps manage space, track stored items, and enhances guest convenience, ensuring a smooth experience for early arrivals or late departures
Lost & Found
The Lost & Found feature in Spoonbill PMS allows properties to efficiently manage items left behind by guests. Staff can log, categorize, and track lost items, making it easy to return them to the rightful owners. This feature enhances guest satisfaction by streamlining the lost item management process.
Early Bird Bookings & Discounts
The Early Bird Bookings feature in Spoonbill PMS allows property managers to encourage guests to book their stays earlier by offering exclusive discounts and benefits for early reservations.
Online Check-In
Guests can easily complete check-in after booking by clicking the Check-In button displayed on their screen and sent to them via email. They can securely upload identification documents, while the system automatically links the uploaded data to each guest in the reservation list.
Mobile Version
Operate anywhere, anytime
Manage your property remotely with full control from any smartphone or tablet, ensuring seamless service and real-time oversight.
Real-Time Notifications
Receive instant notifications for bookings, check-ins, and housekeeping services, enabling your staff to respond quickly and efficiently.
User-Friendly Interface
Intuitive design optimized for mobile devices, reducing training time and minimizing operational errors.
Secure Access
Role-based permissions and encrypted connections protect sensitive data while providing appropriate access levels for team members.
Channel Manager
Expand your reach with our extensive network of OTAs, PMS systems, and distribution channels.
From Booking.com to specialized platforms, we connect you everywhere.
Connect with 50+ integrations
Real-time synchronization
Ensures updated availability and rates across all platforms.
Performance Insights / Detailed Analytics
Provides valuable insights for better decision-making.
Rate Management
Centralized control of rates across multiple channels.
Inventory Management
Simplified room availability management to prevent overbooking.
More direct bookings.
Lower OTA fees
Increase profits, gain better insights, lower OTA fees, and improve the guest experience.
Are you ready to boost direct bookings?
Online Booking Engine
This feature simplifies reservations, secure payments, and upselling services. It enables self-check-in, provides data insights, and boosts direct bookings, reducing OTA fees and increasing profitability.
Increase revenue
Increase revenue by boosting direct bookings and reducing reliance on OTAs.
Online Check-In
Enable seamless online check-in, enhancing guest convenience and reducing wait times at the front desk.
Secure payments
Offer secure and flexible payments through PayPal, Stripe, payment gateway integrations, or the "Pay at Property" option.
Early Check-in & Late Check-out
Allow guests to enjoy added flexibility with Early Check-In and Late Check-Out options, enhancing their experience and satisfaction.
Increase Upselling
Maximize revenue by offering upselling opportunities, such as room upgrades, additional services, or experiences, directly during the booking process.
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Talk to usFrequently Asked Questions
Spoonbill PMS is a comprehensive property management system designed to streamline operations for hotels, guesthouses, and vacation rentals. It offers a suite of features including booking management, guest communication, front desk operations, housekeeping management, and more.
Spoonbill PMS is ideal for property managers, hotel owners, guesthouse operators, and vacation rental managers who want to enhance their operational efficiency and guest experience.
Getting started is easy! Simply contact our sales team through our website, and we will guide you through the setup process. Our team will assist you with system integration, training, and ongoing support.
Yes, Spoonbill PMS supports multi-property management. You can manage multiple properties from a single account, making it perfect for property management companies and owners with diverse portfolios.
We offer comprehensive customer support including 24/7 technical assistance, training sessions, and a detailed user manual. Our support team is always ready to help you with any questions or issues.
Absolutely. We prioritize the security and privacy of your data with robust security measures. Our platform is designed to protect your information and ensure compliance with industry standards.
Yes, Spoonbill PMS seamlessly integrates with leading OTAs, payment gateways, and other essential tools to ensure all your systems work together harmoniously.
Spoonbill PMS offers comprehensive reporting and analytics tools. You can track occupancy rates, revenue and other key performance indicators to make informed decisions.
Yes, Spoonbill PMS is mobile-friendly and can be accessed from any device. This allows you to manage your property on-the-go, providing flexibility and convenience.
Our pricing is based on the specific needs and size of your property. For detailed pricing information, please contact our sales team for a customized quote.
Yes, we offer a demo of Spoonbill PMS so you can explore its features and see how it can benefit your property. Contact us to schedule your demo today.
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